Transportation Resources

Scheduling transportation with Keval Transportation Service is straightforward. Contact our team by phone or email to request service. Please have the following information ready: the passenger's name, pickup and drop-off addresses, requested date and time, and any special needs or accommodations required.

We recommend scheduling transportation at least 48 hours in advance to ensure availability. For recurring transportation needs — such as daily school routes or regular medical appointments — our team can set up a standing schedule to make the process even easier.

To ensure a smooth and timely pickup, please be ready at your scheduled pickup location at least 5 minutes before your scheduled time. Our drivers will wait a reasonable amount of time, but punctuality helps us serve all passengers on schedule.

If you have mobility equipment such as a wheelchair, walker, or other assistive device, please inform our team when scheduling so we can dispatch the appropriate vehicle. We are committed to providing accessible, comfortable transportation for all passengers.

Keval Transportation Service is committed to providing a safe, respectful, and professional experience for every passenger. We ask that all passengers treat our drivers and fellow passengers with courtesy and respect.

Seatbelts must be worn at all times during transport. Passengers with special needs will be properly secured according to applicable safety standards. Eating, drinking, and the use of tobacco or electronic cigarettes are not permitted in our vehicles.

If you need to cancel or modify a scheduled trip, please contact our team as soon as possible — ideally at least 24 hours in advance. This allows us to adjust our schedule and serve other passengers who may need transportation.

For recurring transportation schedules, please notify us of any changes or cancellations as early as possible. Repeated no-shows or late cancellations may affect your ability to schedule future service.